Still managing your network the old way?
The daily friction DealersCircle was built to eliminate.
- Scattered communication
Bulletins go out by email. Half your dealers miss them. The other half can’t find them a week later. - No visibility into dealer activity
Who’s ordering? Who’s gone quiet? Who submitted a claim three weeks ago that nobody followed up on? You don’t know without digging. - Manual warranty processing
Claims come in by email, fax, or phone. Your team re-enters everything. Approvals take days because context lives in someone’s inbox. - Disconnected systems
Orders in one system, parts in another, warranty in a spreadsheet, communication in email. Nothing talks to anything.
How it works
Browser-based. No installs. Guided workflows that keep things simple.
1
Configure your platform
Set up your parts catalog, dealer permissions, product options, warranty rules, and communication preferences.
2
Invite your dealers
Dealers access everything through a browser. No installs, no training manuals, no IT burden on your end or theirs.
3
Manage from one dashboard
Orders, claims, communications, dealer activity, and reporting all live in one place. Real-time, always current.
4
Stay connected
Email notifications keep your team informed. Dealer actions trigger alerts, so nothing sits waiting for attention.
What changes on day one
The operations you’re already running, minus the chaos.
Order Management
Receive, review, approve, and track dealer orders from a centralized system. Custom product orders and quotes can flow from visual retail configurators directly into DealersCircle, carrying configured options, pricing, and dealer selections into your approval and production workflows. Full visibility from submission through delivery.
Warranty Administration
Claims arrive pre-structured through guided dealer submissions. Review with full context: photos, documents, parts, and history attached. Approve, deny, or request more information without leaving the platform. Set requirements, configure labor items, track trends, and reduce processing time.
Dealer Network Management
Control what each dealer sees and accesses. Manage permissions, territories, communication preferences, and dealer-specific pricing visibility, including configurable MSRP, MAP, NAP, and dealer cost adjustments as available. Monitor activity, engagement, and order history across your entire network from one view.
Parts & Pricing
Maintain your full parts catalog in DealersCircle. Push pricing updates instantly to your entire network. Flag obsolete parts and assign superseding replacements. Dealers always see current, accurate information.
Communication & Bulletins
Send recall notices, product updates, service bulletins, and general news to your entire network or targeted groups. Everything is logged, searchable, and accessible. No more “I never got that email.”
Reporting & History
Every transaction, communication, and change is logged with full audit trail. Run reports on dealer performance, claim volume, order trends, and more. Complete operational intelligence at your fingertips.
Already have systems in place?
DealersCircle integrates with the tools you’re already using, from manufacturing software and product configurators to imaging, lead management, and other operational tools. Visual retail configurators can push fully built quotes directly into DealersCircle, helping manufacturers turn dealer or customer-configured products into actionable quotes and orders without duplicate entry.
Your dealers will thank you
No installs, no training headaches, no excuses for not using it.
Any major browser
Entirely online. Runs in all major web browsers with no client-side installations.
Cloud-hosted
No hardware, no software maintenance, no data backups on your end. DealersCircle handles infrastructure so you focus on product.
Configurable notifications
Your team gets alerted when action is needed: new orders, claim submissions, dealer messages. Nothing slips through.
Full audit trail
Verbose logs on every order and claim showing which user made which changes and when. Accountability built in.
Dealer self-service
Your dealers submit claims, place orders, track shipments, and access documents without calling your team. Fewer inbound calls, faster resolution.
Scalable
Whether you have 20 dealers or 2,000, DealersCircle handles your network without added infrastructure or headcount.
Before you decide
Straight answers to the concerns that matter most.
How long does implementation take?
Our team works directly with your staff to implement DealersCircle based on your specific workflows. We don’t hand you software and walk away. We configure it with you.
Will my dealers actually use it?
Yes. The platform is browser-based, wizard-guided, and requires no installation. Dealers adopt it because it’s easier than what they were doing before, not harder.
Can I control what each dealer sees?
Yes. Permissions and visibility are configurable by dealer, so each partner sees only what’s relevant to their relationship with you.
Does it replace our existing systems?
It can, or it can integrate with them. DealersCircle has established integrations with DMS platforms, manufacturing software, configurators, imaging solutions, and more.
How does warranty management work on my side?
Claims arrive pre-structured with all required information, photos, and documents attached. You review, approve, deny, or request more info directly in the platform. Requirements and workflows are configurable to your process.
Is there reporting?
Yes. Full reporting across orders, claims, dealer activity, financials, and communication history. Everything that happens in DealersCircle is logged and reportable.
What about data security?
DealersCircle is cloud-hosted with infrastructure management, backups, SOC 2 compliance, FTC Safeguards Rule compliance, and security handled on our end. Your data is protected without adding burden to your IT team or forcing you to manage the compliance risks that come with operating your own portal.
Our business model is unique? Can DealersCircle handle it?
DealersCircle is built to administer processes across a wide range of business models. We’ve been doing this for over two decades across multiple industries. If you rely on a dealer network, we built this for you.
See how manufacturers use DealersCircle
Request a demo, and we’ll show you how the platform maps to your specific operations: orders, warranty, dealer management, parts, communication, and reporting.