Still doing it the hard way?
The daily frustrations DealersCircle was built to eliminate.
- Jumping between manufacturer portals
Tired of logging into different systems, learning different workflows, and chasing updates across every brand you sell? DealersCircle gives dealers one account to work with multiple manufacturers in one place. - Calling for status updates
Claim submitted last week. Order placed yesterday. No idea where either stands without picking up the phone. - Buried in email
Confirmations, change requests, and manufacturer updates scattered across inboxes nobody can search. - Paper forms and manual entry
Printing claim forms, re-entering part numbers, and hoping nothing gets lost or fat-fingered. - No history, no audit trail
When something goes wrong, there’s no record of who changed what or when. Just finger-pointing.
How it works
Browser-based. No installs. Guided workflows that keep things simple.
1
Open any browser
No software, no downloads. Runs in Chrome, Safari, Edge, Firefox.
2
Choose your action
Claims, parts orders, product orders, or service tickets.
3
Submit with guidance
Wizard-based forms ensure everything is complete before submission.
4
Get notified
Email notifications alert you when action is needed or status changes.
What changes on day one
The workflow you already do, minus the phone calls, emails, and paper.
Custom Product Ordering
Create quotes, configure options, add dealer-specific selections and discounts, and track status from Ordered through Production to Delivered. Confirm pre-production orders. Print window stickers. Register warranty at delivery.
Warranty Claim Management
Submit through a guided wizard. Attach photos and documents. Add parts from the catalog. Track status from submission to resolution. Get notified when action is needed. Full history and audit trail on every claim.
Parts Ordering
Search the catalog, Quick Add what you know, or request help finding a part. Track shipments with carrier links. Partial shipment visibility. Obsolete parts auto-redirect to current replacements.
Service Ticket System
Not sure if it’s a claim or a parts order? Open a ticket. Enter symptoms, get suggested resolutions, and spawn the right action directly. All info carries over.
Communication & Documents
Receive recall notices and service communications. Access the document library for manuals and guides. Manufacturer news delivered to your home page. Lookup by Hull ID, VIN, or Serial Number.
Financials
View invoices, payments, and statements from your manufacturer’s financial system directly in-portal. Track customers and prospects.
Your manufacturer not on DealersCircle yet?
Tell us who you work with. We’ll reach out and show them what their dealers are asking for.
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Open your browser. That's the setup.
No installs, no IT tickets, no training that takes longer than the problem it solves.
Any major browser
Entirely online. Runs in all major web browsers with no client-side installations.
Cloud-hosted
No hardware, no software maintenance, no data backups on your end. DealersCircle handles it.
Email notifications
Configurable alerts inform you of any activity that requires your attention. No need to log in and check.
Full audit trail
Verbose logs on every order and claim showing which user made which changes and when.
Unlimited attachments
Add images and documents to claims, orders, tickets, and communications. No limits.
Shipment tracking
Carrier and tracking number per line item with direct links to carrier tracking pages.
Before you decide
Straight answers to the concerns that matter most.
Do I need to install anything?
No. DealersCircle is entirely online and runs in all major web browsers. No client-side installations required. No software maintenance beyond keeping your browser up to date.
How do I submit a warranty claim?
Warranty claims are submitted directly through the DealersCircle platform. Log in, follow the guided claim submission process, and provide the required details. Everything is handled in one place, no phone calls or separate paperwork needed.
Can I see where my claim or order stands?
Yes. DealersCircle gives you real-time visibility into the status of your warranty claims and orders, so you always know where things stand without having to reach out and ask.
Can I track shipments?
Yes. Shipment tracking is available within the platform, so you can monitor deliveries and plan accordingly.
What if I don’t know whether I need a claim or a parts order?
If your manufacturer uses the Service Ticket System, you can start there and DealersCircle will help route your request based on the information you provide. If not, you can still start from the closest available path, like warranty or parts, and follow the guided steps.
Can I see my invoices and payment history?
Yes. Your invoice and payment history can be made accessible to you by the manufacturer within DealersCircle, giving you a clear financial picture without digging through email or filing cabinets.
What if a part is obsolete?
DealersCircle will notify you if a part has been marked as obsolete and, where available, suggest a superseding part number so you can keep moving without guesswork.
Is there a full history of everything I've done?
Yes. Every claim, order, communication, and transaction you’ve processed through DealersCircle is logged and accessible, giving you a complete history whenever you need to reference it.
See how DealersCircle works.
Request a walkthrough, and we’ll show you how manufacturers and dealers use the platform to manage claims, parts, orders, tickets, and communication in one place.